TERMS AND CONDIOTIONS

TERMS & CONDITIONS
Last updated: 21 September 2026
Welcome to our online baby-proofing shop. By placing an order through our website, you agree to the Terms & Conditions below. Please read them carefully before making a purchase.
1. General
These Terms & Conditions apply to all products purchased through our online store.
We reserve the right to update or change these Terms & Conditions from time to time. The latest version will always apply to purchases made after the updated date.
2. Products
We make every effort to ensure that product descriptions, photographs, colours, sizes and specifications are accurate.
However, slight differences may occur due to lighting, photography, screen settings or manufacturer changes.
Please check the product description and measurements carefully before placing your order.
3. Pricing
All prices displayed on our online store are in South African Rand (ZAR) unless otherwise stated.
We reserve the right to change product prices without prior notice. The price applicable to your order will be the price displayed at the time your order is placed.
If a product has been incorrectly priced due to an obvious error, we reserve the right to contact you before processing the order.
4. Orders
An order is considered placed once payment has been successfully received and the order has been confirmed.
We reserve the right to cancel an order where:
Payment has not been received.
A product is incorrectly listed or priced.
The product is unavailable.
There is an obvious technical or system error.
We reasonably suspect fraudulent activity.
If we cancel an order after payment has been received, the applicable amount will be refunded.
5. Payment
Payment must be made using the payment methods available on our online store.
Orders will generally only be processed once payment has been successfully confirmed.
We do not accept responsibility for delays caused by payment providers, banks or payment-processing services.
6. Delivery
We aim to process and dispatch orders as quickly as reasonably possible.
Delivery times may vary depending on the customer's location, courier availability, weekends, public holidays and circumstances outside our control.
Once an order has been handed to the courier, delivery is subject to the courier's terms and delivery schedule.
Customers are responsible for providing a correct delivery address and contact information.
We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
7. Damaged or Incorrect Items
Please inspect your order when it arrives.
If you receive an incorrect, damaged or defective product, please contact us as soon as possible with:
Your order number
Photographs of the product
Photographs of the packaging, where applicable
A description of the problem
We will assess the matter and, where appropriate, arrange a replacement, repair or refund in accordance with applicable consumer law.
8. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms & Conditions.
Products must be returned in accordance with the requirements of our Return & Refund Policy.
Nothing in our policies is intended to remove or limit any rights you may have under applicable South African consumer-protection law.
9. Baby Safety Products
Our products are designed to assist with child and baby safety, but they do not replace adult supervision.
Parents, guardians and caregivers remain responsible for ensuring that products are correctly installed, regularly checked and used according to the manufacturer's instructions.
Before using any safety product, please ensure that:
It is suitable for the intended location and purpose.
It has been installed correctly.
All fittings and components are secure.
The product is regularly inspected for damage, wear or loosening.
We cannot guarantee that any baby-proofing product will prevent every accident or injury.
10. Installation
Where a product requires installation, the customer is responsible for ensuring that it is installed correctly unless professional installation has specifically been purchased from us.
Installation requirements may vary depending on the surface, wall, door, furniture or location where the product is being fitted.
If you are unsure whether a product is suitable for your intended application, please contact us before purchasing.
11. Customer Information
Customers are responsible for providing accurate information when placing an order, including their name, telephone number, email address and delivery address.
We will use customer information only as reasonably necessary to process orders, provide customer service and arrange delivery, subject to applicable privacy laws.
12. Website Information
We aim to keep all information on our website accurate and up to date.
However, we do not guarantee that the website will always be free from errors, interruptions or technical problems.
We reserve the right to correct errors, update information and make changes to products or website content where necessary.
13. Intellectual Property
All photographs, logos, product descriptions, graphics, designs and other content created for our shop remain our property or are used with appropriate permission.
You may not copy, reproduce, modify or use our content for commercial purposes without our written permission.
14. Limitation of Liability
To the extent permitted by applicable law, we will not be responsible for losses arising from incorrect installation, misuse, modification or failure to follow product instructions.
Nothing in these Terms & Conditions excludes or limits any legal rights that cannot lawfully be excluded or limited.
15. Consumer Rights
We aim to comply with applicable South African consumer-protection legislation, including the Consumer Protection Act 68 of 2008, where applicable.
These Terms & Conditions do not replace or remove any mandatory rights provided to consumers by law.
16. Contact Us
If you have any questions regarding these Terms & Conditions, your order, a product or a return, please contact us using the contact details provided on our website.
Thank you for choosing our baby-proofing shop. We appreciate your support and are committed to providing quality products and excellent service.